Shipping & Returns
SHIPPING
Processing Time
All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
Shipping Rates & Delivery Estimates
We charge a flat shipping fee of $20 for all orders. All merchandise currently ships from the United States.
Domestic Shipping (US)
- Flat Rate: $20
- Delivery Time: 3-7 business days
International Shipping
We currently do not ship to international destinations.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. You can track your package using the tracking number provided.
RETURNS & EXCHANGES
Return Window
We accept returns within 14 days of delivery. To be eligible for a return, items must be unused, in their original condition, and in their original packaging.
Non-Returnable Items
For health and safety reasons, beauty products and personal care items cannot be returned or exchanged. All sales of beauty products are final.
Return Process
To initiate a return, please get in touch with us at info@artisanalcornucopia.com with your order number and reason for return. We will provide you with return instructions and a return authorization.
Return Shipping
Customers are responsible for return shipping costs unless the item received was damaged or defective. We recommend using a trackable shipping service, as we cannot guarantee that we will receive your returned item.
Refunds
Once we receive and inspect your return, we will process your refund within 5-7 business days. Refunds will be issued to the original payment method. Please note that shipping costs are non-refundable.
Questions?
For any questions about returns or exchanges, please reach out to us at info@artisanalcornucopia.com. We're here to help!